Job Description

Licensed Hearing Instrument Specialist / Hearing Aid Dispenser

Company: Dell Hearing Inc.

Location: La Grange, IL & Oak Park, IL

Job Type: Full-Time

Compensation: Base salary $55,000 - $65,000 plus performance-based commissions. Total compensation target range $75,000 - $110,000.

About the Position

Dell Hearing Inc. is seeking a compassionate, motivated, and patient-focused Hearing Instrument Specialist or dispensing Audiologist to join our team.

The ideal candidate combines strong clinical skills with excellent interpersonal communication and a genuine commitment to helping individuals improve their hearing and quality of life.

We are looking for a professional who can confidently manage the hearing aid dispensing process, from initial evaluation and consultation through fitting, programming, and ongoing patient care.

Key Responsibilities

• Conduct comprehensive hearing evaluations and assessments within the scope of applicable professional licensure.
• Interpret audiometric results and explain hearing loss and treatment options in clear, understandable terms.
• Recommend appropriate hearing aid technology based on audiometric findings, communication needs, lifestyle, and budget.
• Perform hearing aid fittings, programming, fine-tuning, and follow-up appointments.
• Educate patients and family members on hearing aid use, maintenance, realistic expectations, and communication strategies.
• Perform hearing aid cleanings, troubleshooting, and routine maintenance.
• Develop trusting, long-term relationships with patients through attentive and compassionate care.
• Present hearing aid recommendations and pricing confidently and ethically.
• Maintain accurate and timely patient records and documentation.
• Collaborate with administrative staff to ensure efficient and positive patient experience.
• Contribute to clinic growth through excellent patient service, referrals, and community relationships.
• Follow applicable Illinois licensing requirements, professional standards, and patient privacy regulations.
• Attend community outreach events such as hearing screenings at retirement communities, churches, labor unions, etc.

Qualifications

Required:

• Current Illinois Hearing Instrument Specialist/Hearing Aid Dispensing License or Illinois Audiologist License permitting hearing aid dispensing.
• Strong understanding of hearing aid technology, fitting principles, and audiometric interpretation.
• Excellent verbal communication, counseling, and interpersonal skills.
• Ability to work independently and manage a clinical schedule.
• Strong organizational skills and attention to detail.
• Commitment to ethical hearing healthcare and patient satisfaction.

Preferred:

• Bilingual English/Spanish communication skills.
• Previous experience in a clinical hearing aid dispensing environment.
• Familiarity with programming software from major hearing aid manufacturers.
• Experience with hearing aid sales and patient-centered consultations.
• Proficiency with electronic patient records and practice management systems.
• Experience with Sycle.net EMS.

Compensation and Benefits

• Base salary $55,000 - $65,000 plus performance-based commissions. Total compensation target range $75,000 - $110,000.
• Company subsidized health insurance.
• Paid time off, paid holidays.
• 401K match.
• Paid continuing education (CE) credits

What We're Looking For

Our ideal candidate is someone who genuinely enjoys working with people, takes pride in delivering quality hearing care, and understands that successful hearing aid dispensing requires both technical expertise and meaningful patient relationships.

We value professionalism, integrity, initiative, and commitment to helping patients achieve better hearing outcomes.

Apply today to join Dell Hearing Inc. and make a meaningful difference in the lives of individuals with hearing loss.

Dell Hearing Inc. is an equal opportunity employer.

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